Bitter tasting
Initially I really liked this coffee maker. It has all the features to make lattes, etc. and is easy to use. However after a couple of weeks I decided to return it. It does something to the taste of the coffee. I tried making it exactly right, tried changing coffees but it still have a funny bitter taste which I can only assume is from the type of materials used, or the way it creates the coffee. Also had a problem getting hot enough coffee. So not recommended unless you don't care how the coffee tastes (like my husband).
However, I have a WestBend kettle which is fantastic so this is not a review against the brand which has does have good products.

Much bang for buck!
Have no idea why so many have had problems with this unit. One complaint is that it's flimsy. My last 3 in 1 from DeLonghi cost twice as much and was much flimsier (and messier), especially the plug for the pour and serve. I've had no problem with drips or messes, in fact it's surprisingly clean. Overall, it's fairly sturdy (especially for the price). I admit the holder for the espresso filter is flimsy (so be careful?), but it's really not that important anyway. I would prefer the lid for the pot be removable for easier cleaning, but again, if you're aware and careful it isn't a problem. It is slow, but I found that to be a benefit. By brewing slower, it makes much better use of the coffee grounds and I found I could cut my grounds (and I grind my own) by 20% over previous levels and get the full flavor I enjoy (and I like it strong). So, if you want a good cup of coffee or espresso at a great price, I highly recommend.

Tasty Cup of Coffee
Watch Video Here: http://www.amazon.com/review/R1QL0J245L25XC This espresso and coffee maker is terrific.

In the video my friend demonstrates showing some of it's features.

I have no complaints at all about this coffee machine. I have found it durable and dependable.
I hope you enjoy it as much as I do. I recommend this highly !
Enjoy !

Worst Coffee Maker....EVER
We bought this piece of junk thinking it would be a good addition to our kitchen. WRONG! The little knob on the bottom of the filter broke after the second pot. The filter tray gets clogged up if you have even .01 tsp over what is needed and then...it overflows! We now have a nice brown stain where this piece of junk sits. The overflow of water caused our toaster and breadmaker to burn up...lovely!

I'd suggest writing to westbend to complain, it's the only way to get it replaced by them.

so far ...great
Well so far this machine has been great for the price, while the espresso isn't great it makes a fairly good mocha. It isn't a 3 or 5 hundred dollar machine, let's face it it wasn't even .00. I usually spend .00 or .00 a week on mochas so if I get even 6 months out of it will will have paid for itself several tiimes over. If you are looking for Starbucks either go to Starbucks or get yourself a 0.00 machine but if you are looking for a fairly good mocha or cappucino then give it a try.